TESTIMONIALS

Real Clients. Real Stories.

Home Seller

“This organization is in a class by itself. Even the word outstanding is an understatement. My family had a small house in terrible condition that needed to be sold quickly to avoid squatters. At the same time I could not afford to give the property away at a price below market value. The Costello Group listed the property, showed the property and sold the property at a market price. They treated this transaction like it was a multimillion dollar home. This type of service is priceless.”

Home Seller

“Every single person on the Michala Costello team was helpful, professional, kind, and knowledgeable. From great advice on prepping the house to an exact-right price that I'm sure helped us sell super fast to above-and-beyond service around closing ... I'm so grateful for them all.”

Home Seller

Words cannot even describe Michala and her team. They are truly in a class of their own. Their professionalism, knowledge, and communication made the selling process stress free. Michala went above and beyond to assess my property, obtain contractors, and stage my house for resale. And wow, she sold my house quick! She is truly fan - freaking - tastic!

Home Buyer

Michala was our agent when we purchased a home in 2019 and then again when we sold in 2022. She is without a doubt the best real estate agent we could have dreamed of. She is so experienced and knowledgeable, and guided us through the process of both buying and selling despite very difficult markets in both situations. She is honest and forthcoming, and did not hesitate to tell us the real deal without any sugar coating. She is also incredibly kind and always positive even when there are setbacks. There is no way we would have been successful in buying and selling without her. Thank you Michala!

Home Buyer

Our experience with the Costello group was amazing! JoEllen helped us to find exactly what we were looking for! She is professional and very knowledgeable. She never disappointed us! They helped us buying 3 properties in the city of Philadelphia. The process was so smooth and we highly recommend her to everyone!

Barbara T.

John was thoughtful and helpful in the entire process of my house sale. He was available whenever I needed extra assistance and advised me to attend the essential details. He was thorough and helpful in all aspects of the cancellation process of all utilities, the most difficult of all as it is telephonic and least helpful. I would recommend John as a realtor agent as he is patient and caring and invites calm in the sale of one’s house.

Christian & Amanda

Sharon Schultz was absolutely amazing to work with. Being first time home buyers in a very competitive market, we didn’t really know what to expect and were warned by others that it would take us a very long time to get an offer accepted. We started looking in March and had a goal of finding a home before the Summer. Sharon told us that it was very possible, went over strategies with us, and was very patient. We never once felt like we were just another "client" for her. She learned very quickly what we wanted and what we expected out of a home and never let us settle (she could always tell if we were weren’t 100% sold on a home even before we could truly admit it to ourselves). I will gladly recommend her to anyone. I promise you will not be disappointed ! If you are looking for a great realtor who is also looking out for your best interest, she’s the best!

Alexandra

Taylor is absolutely phenomenal to work with! She immediately understood what we were looking for, and worked so hard throughout the process to help us find a home that would be a great fit for our family. She is incredibly responsive, and she went out of her way to schedule showings around our (very complicated) schedule. She gave excellent advice about the market, and she reached out to colleagues to get additional information when it would be helpful. She went above and beyond, and we are so grateful to have worked with her to find our home!

Nancy S.

I had a great experience with Michala's team! JoEllen was so patient and understanding. She has a deep knowledge of the area, and she really listened to us and understood what we needed. I would recommend this team to anyone. They are very easy to work with.

Bob O.

Kathy Dirksen has helped us every step of the way—decluttering, staging the furniture, recommending painting and new carpets, taking photos, and showings—and we received significantly more than our list price. Thank you, Kathy!

Home Seller

We recommend Michala and her team 100%. We were given Michala’s name by several neighbors who had also had wonderful experiences with her, and we are so grateful! She helped us with a difficult transition move at an emotional time in our lives, and we ended up with a great success and a sense of completion that was very important - the team helped us in this every step of the way with advice, paperwork, logistics, strategy and more. Michala understood our neighborhood perfectly. We chose the Private Exclusive process and were extremely pleased with the control, pace and privacy that it gave us. Our timelines changed a few times and the team met each one with calm and grace, reassuring us as we went. Everyone was highly professional, respectful, caring, and knowledgeable. Things went very smoothly and quickly. We were satisfied with the negotiations, the inspection, and the final steps as well. Michala’s team is an excellent choice; we will always be thankful for having her lead this experience for us.

Meredith

Amazing! Amanda was an absolute pleasure to work with from start to finish. She's knowledgeable, responsive, and truly goes above and beyond for her clients. What really sets her apart is how much she genuinely cares—she takes the time to understand your needs, offers thoughtful advice, and always has your best interest at heart. Her professionalism, warmth, and dedication made a big difference, and I would highly recommend her to anyone looking to buy or sell!

Thomas

Michala and here team are fantastic. Professional, polite and practical. My third transaction with them, and I was pleased as usual. Never pushy and always responsive. Great sincere service. Consummate professional.

Emily

I consistently recommend Amanda to my clients because she goes above and beyond every single time. Her professionalism, deep knowledge of the market in both Philly and Jersey, and commitment to making the process smooth and stress-free is unmatched. I recently had a client with a tricky situation and needed to sell fast — she delivered as usual. I truly trust Amanda to take great care of anyone I send her way!

Lydia

Sharon was absolutely incredible to work with! I am a first-time renter, and was very nervous about going through the whole process. But Sharon was very patient, reassuring, and knowledgeable, and walked us through everything from start to finish with easy and clear instructions and explanations. She made me feel like I could come to her with any question, and she always had an answer. So grateful for her patience in helping us find the perfect place to rent!

Daisy

Sharon was absolutely a joy to work with over the course of my home search and eventual purchase. She was unendingly patient and enthusiastic, even with how many complete nightmare houses I dragged her to. She became a part of my family by closing day! She went above and beyond what I expected of a real estate agent: coaching me on communication with inspectors, supporting me during particularly emotional moments, and encouraging me whenever things didn't go to plan. As a millennial working in the arts, living on a strict budget, I NEVER thought I would be a homeowner. Not once did Sharon see or approach my specific conditions as limitations, only as a puzzle to solve. She never expressed a doubt that we would find a perfect home. She was right, and I am beyond grateful to have met her!